Shipping & Returns
Shipping Policy
At SymbaCo Cosmetics, we offer worldwide shipping for all our beauty, skincare and hair products. Our rates are competitive and calculated based on weight and destination. We ensure that all products are carefully packaged to prevent any damage during transit. We also provide tracking information so that you can track your shipment and know exactly when it will arrive. We strive to deliver your order as quickly as possible, typically within 5-7 business days. If you have any questions about our shipping policy, please feel free to contact our customer service team.
Return & Exchange Policy
At SymbaCo Cosmetics, we want you to be completely satisfied with your purchase. If you are not happy with your product, we offer a 30-day return or exchange policy. Simply contact our customer service team to initiate the process. We will provide you with a return shipping label and once we receive the product, we will issue a refund or exchange it for another product of your choice. Please note that the product must be returned in its original packaging and in new condition. We reserve the right to reject any returns that do not meet these requirements. If you have any questions about our return and exchange policy, please feel free to contact our customer service team.